Privacy Policy

If you are not 18 years or over you must not access this website.

This Privacy Policy applies between You and New Insights into HE, a website developed by the New Insights Steering Committee and 4C Consultants with support from Norgine.

This Policy is a statement of the ways in which We collect, hold and use information about individual persons. This Policy applies only to information gathered by Us from online resources that display a link to this Policy and not from any other source. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT WE MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT OUR DISCRETION, WITHOUT PRIOR NOTIFICATION. It is our intention to post any such changes on this page so that You are fully informed concerning the types of information We are gathering, how We use it, and under what circumstances it may be disclosed.

Our Privacy Policy is easy to find as it is located on our homepage and is linked to any part of a site where personal data are requested. At such data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be used. This Policy, coupled with any supplementary explanation, will tell You how We will treat any data about You that You voluntarily submit in connection with Your use of our websites.

1. Pledge on privacy

The term "personal data" as used in this Policy refers to information such as your name, birth date, e-mail address, mailing address, telephone number or IP address that can be used to identify You. Generally, We will not process your personal data without your consent. However, We reserve the right, in exceptional circumstances to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.

The next sections explain how and when We collect personal data from You.

2. Intended use of personal data

When You register with Us, You need to complete certain fields (some are required and some are optional), as well as choose a password. In these situations, if You choose to withhold any personal data requested by Us, it may not be possible for You to gain access to the site.

We process personal data for the purposes of tracking Your completion of content and providing on demand access to certificates of completion. We also use this information to assess use of this site, and to measure impact. We will not use Your data other than in an anonymised form as part of a ‘population’ of users.

3. Non-disclosure of information

We will not sell, share, or otherwise distribute your personal data to third parties except as provided in this Privacy Policy. Personal data may occasionally be transferred to third parties who act for or on behalf of New Insights into HE for further processing in accordance with the purpose(s) for which the data were originally collected, such as delivery services, evaluation or technical support. These third parties have contracted with New Insights into HE that they will only use personal data for the agreed upon purpose, and will not sell your personal information to third parties, and will not disclose it to third parties except as may be required by law. Where such disclosure of personal data to a third party occurs, We will endeavour to ensure that the processing is performed in accordance with the purposes and within the limits under which the data were originally collected.

There are two additional instances in which personal data collected from You may be transferred to a third party. The first is in the event that the business of this site and the customer data connected with it is sold, assigned or transferred, in which case We would require the buyer, assignee or transferee to treat personal data in accordance with this Privacy Policy. The second instance in which personal data may be disclosed to a third party is if We are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any legal or criminal investigation.

4. Right of access

You have the right to ensure that your personal data is always up-to-date. In some countries You have the legal right to require Us to correct or delete your personal data. In addition, You can always tell Us to stop contacting You. If You wish to contact Us regarding our use of your personal data, please write to Us at New Insights into HE, c/o 4C Consultants International, 575-599 Maxted Road, Hemel Hempstead, UK, HP2 7DE for the attention of the Privacy Policy Administrator. If You contact Us, please note the name of the website where You provided the information, as well as the specific information You would like Us to correct, update or delete. Your requests will be dealt with in a prompt and proper manner. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on Us.

5. Security and confidentiality

To ensure the security and confidentiality of personal data that We collect online, We use data networks protected, amongst others, by industry standard firewall and password protection. In the course of handling your personal data, We take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. While We cannot guarantee against any loss, misuse unauthorized access, or disclosure, alteration or destruction to data, We try to prevent such unfortunate occurrences.

6. Anonymous data and "cookies"

Cookies are small data files that websites download to a user's computer, phone or tablet hard disk. Most web browsers automatically accept cookies. They help websites providers, for example, to recognise a user that has visited a website previously. Further details on the cookies used on this Site and their purposes are set out below. This Site uses cookies of the following types:

  • single session cookie: enables this Site to keep track of your movement from page to page in order to ensure that you will not be asked for the same information you have previously given during your visit to this Site. We may use the cookie to enable you to return to a previous page, or analyse user behaviour, such as which pages have been visited during your visit, in order to improve your overall experience and the performance of this Site
  • remember me cookie: enables this Site to remember your personal preferences such as log in details in order to improve the user experience for example by avoiding you having to re-enter these details on each visit to this Site
  • global session cookie: enables us to collect information such as number of visitors to this Site, links clicked on, from what links you used to come to this Site and pages visited in order to analyse user behaviour. This information is collected in an anonymous form and will be collated with similar information received from other users to enable us to compile reports in order to develop and improve user experience by displaying more tailored and relevant content for example. We might use these cookies to highlight articles, services available within this Site or adverts that we believe may be of interest to you.
The single session and global session cookies are provided on our behalf by a trusted third party service provider, Google Inc, to aid with reporting of user behaviour, market research, providing targeted advertisements and improving Site functionality for example. This user behaviour is analysed in order to improve this Site. The information collected is not linked to personal data. To see how this applies to Google Analytics, visit
You can stop tracking by Google Analytics by visiting

7. Personal information and children

The services available on this site are intended for persons 18 years of age and older. We will not knowingly collect, use or disclose personal data from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the parent with (i) notice of the specific types of personal data being collected from the minor, and (ii) the opportunity to object to any further collection, use, or storage of such information. We abide by laws designed to protect children.

8. Links to other sites

This Privacy Policy applies only to this website to the exclusion of third party websites. We may provide links to other websites which We believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the World Wide Web, We cannot guarantee the privacy standards of every website to which We link or be responsible for the contents of sites other than this one, and this Privacy Policy is not intended to be applicable to any linked site.

10. Contact Us

If You have any queries or complaints about our compliance with this Privacy Policy, or if You would like to make any recommendations or comments to improve the quality of our Privacy Policy, please write to the New Insights into HE, c/o 4C Consultants International, 575-599 Maxted Road, Hemel Hempstead, UK, HP2 7DE for the attention of the Privacy Policy Administrator.

Privacy Policy All visitors - Last Updated August 2013

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